Privacy Policy

This Privacy Policy explains how VEINFLUX TRADING LIMITED, operating the opsdksd website, collects, uses, stores, and protects customer information.

We respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect:

Name
Email address
Telephone number
Billing information
Shipping address
Order information
Payment-related information
Website usage information
Device information
IP address

How We Collect Information

Information may be collected when you:

Place an order
Contact customer service
Submit forms
Browse our website
Subscribe to updates
Create an account

How We Use Information

We may use collected information to:

Process orders
Complete payments
Arrange shipping
Provide customer support
Handle returns and refunds
Improve website performance
Prevent fraudulent activities
Send important service notifications
Provide marketing communications where permitted

Payment Information

Payment transactions are processed through secure third-party payment providers.

We do not store complete payment card information on our own systems.

Cookies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember customer preferences
Analyse website traffic
Improve shopping experience
Support marketing activities

Customers may manage cookie settings through their browser.

Information Sharing

We may share information with trusted service providers including:

Payment processors
Shipping providers
Website hosting providers
Analytics providers
Customer service providers

Information is only shared where reasonably necessary to provide our services.

Data Security

We use reasonable administrative, technical, and organisational measures to protect personal information from:

Unauthorized access
Loss
Misuse
Disclosure
Alteration

Data Retention

We retain personal information only for as long as necessary for:

Order processing
Customer service
Accounting purposes
Legal requirements

Your Rights

You may request access to or correction of your personal information where applicable.

Requests may be submitted through our website contact channel.

Policy Updates

We may update this Privacy Policy from time to time.

The latest version will be published on our website.

Contact

VEINFLUX TRADING LIMITED

UNIT A108, 2/F,
KWAI SHING INDUSTRIAL BUILDING PHASE 1,
36-40 TAI LIN PAI ROAD,
KWAI CHUNG,
HONG KONG